Privacy Policy

Last updated: 5/20/2026

At Rasoi by TSN, accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Rasoi by TSN and how we use it.

1. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

When you place an order or register for an account, we may ask for your contact information, including items such as your name, company name, address, email address, and telephone number. We also collect payment information, which is securely processed by our payment gateway partner (Razorpay).

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and services
• Process and fulfill your food orders and reservations
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website
• Send you emails regarding your order status and promotional offers (if opted in)
• Find and prevent fraud

3. Log Files

Rasoi by TSN follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.

4. Cookies and Web Beacons

Like any other website, Rasoi by TSN uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

5. Third-Party Privacy Policies

Rasoi by TSN's Privacy Policy does not apply to other advertisers or websites, such as our payment gateway (Razorpay) or delivery partners. Thus, we are advising you to consult the respective Privacy Policies of these third-party servers for more detailed information.

6. Data Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

7. Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Rasoi by TSN does not knowingly collect any Personal Identifiable Information from children under the age of 13.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us: